Returns & Exchanges

At CHRORINE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.